Our members’ and employees’ health and safety are our top priority. In an effort to help stop the potential spread of COVID-19 our office is now closed to the public. Our drive-through will remain open and our Member Service Representatives will be available by phone during normal business hours to assist with requests for new service, payments and any other member requests or needs.
We want to encourage our members to use remote options for bill payments that include our member portal and AEMC Mobile App, which can be found at www.aemc.coop. Payments can also be made 24 hours a day by phone 252-426-4419.
Requests for new service connects, service disconnects and other needs can be done by office phone 252-426-5735, by email firstname.lastname@example.org , and fax 252-426-8270.
We encourage everyone to review the COVID-19 symptoms on the CDC website ps://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html .We are committed to serving you and your families. Together we will get through this crisis.
Albemarle EMC strives to safely deliver reliable power and related energy solutions to our members and local communities by providing the highest value through service excellence.