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Billing Error Being Corrected

Monday, Oct. 14We learned this morning that bills received over the weekend by some of our members are incorrect. The company that prints our bills mistakenly reprinted and mailed August bills instead of the current bill for October.  If you receive a bill in the mail in October that has August usage dates on it, that bill is incorrect and should be disregarded.  The correct October bills are being mailed today.  However, all October bill amounts found online at the co-op’s member portal were and are correct.  We are very sorry for the error and apologize for any inconvenience this may cause you.


Albemarle EMC strives to safely deliver reliable power and related energy solutions to our members and local communities by providing the highest value through service excellence.


 

 

 

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